Transfer a second-hand ReefBot to your account
Bought a used ReefBot? If it’s still linked to the previous owner’s account, it needs to be unlinked before you can register it. Start here.
First — can you contact the previous owner?
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Free option — ask the previous owner to remove it
1
Ask the previous owner to open the ReefBot app and sign in to their account.
2
Go to Devices, select the ReefBot, and choose Remove / Unlink device.
3
Once removed, open your own app account and add the device normally. Done — no charge.
Prefer us to handle it, or want a check-up on an older unit? Our Transfer & Activation service also includes 30 days of priority support and a firmware/health check — useful for units that are several years old.
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ReefBot Transfer & Activation
We identify your device by its serial number — no need for the previous owner’s email. To protect against fraudulent unlink requests, we ask for a quick proof that the device is physically with you.
- Unlink from the previous account
- 30 days of priority email support
- Firmware update + remote health check
- New-account setup assistance
Transfer & Activation — one-time$49